Jackie Yates retires after 15 years at Cass County Bank

QUEEN CITY, Texas — The first ever employee hired at Cass County Bank is retiring after 15 years.

A retirement party was held for Jackie Yates inside the lobby of the Queen City bank of U.S.-59 on Friday.

“It’s been an honor to work for Cass County Bank these 15 and a half years,” said Yates. “I’m going to miss my customers. I’m excited for the new chapter in my life and things are going to be good.”

Yates, who had no banking experience prior to joining Cass County Bank in 2002, has made friends with all of the customers of the years and considers them like family.

Said Yates: “We have customers that come in every day. We have customers that come in every payday to cash their checks. And we have customers that come in to pay their loans. Just saw them on a regular basis. They were a big part of my life. And we have customers that were here when we started on day one that are still my customers. And then we have customers that came just a week ago. We are such a tight knit community and it’s just an honor to be a part of that.”

Before Cass County Bank opened in 2002, Yates, as the first employee hired, would travel to Naples and train at Morris County National Bank, the main bank of which Cass County Bank is a branch. Yates admits she didn’t even know how to turn on a computer after spending her 35 years of work history at her parents’ Dixie Maid restaurant.

“I was willing to learn and they were willing to teach me,” Yates recalls. “That was an awesome thing for me. And I was able to rise above that and learn how to do my job and I enjoyed it.”

Some of her longtime customers at the Dixie Maid also were her customers at Cass County Bank.

The most rewarding part for Yates working at Cass County Bank was using interacting with the community and finding ways to give back to Queen City and surrounding areas.

“They are very open for whether it’s for a baseball team or something at the school that needs to be done, they’re very open with what they can do to help the community,” said Yates. “We have always helped with school functions. And every year they do a paint the bulldog and feed the kids at homecoming. It’s just been a part of our ministry here at Cass County Bank is to help the school and whatever is going on around us.”

Now, in retirement, Yates looks forward to a set of grandchildren — twins — that her son and daughter-in-law are expecting. For Yates, it is another example of God opening doors she otherwise would never have thought ajar.

“I’m excited about what He has planned for me,” Yates said. “I don’t know yet what it’s going to be. It’s going to be an adventure.”